Visit our directions page here: electricisland.to/directions
Tickets are sent 48 hours before the event to the original purchasers email address. Tickets can be printed or scanned from mobile at the entrance gates.
That depends. If tickets were purchased in advance and have been emailed, then you only require the e-ticket to enter and the purchaser does not need to be present (with the exception of the seasons pass, where the name on the ticket must match the attendee’s ID). If tickets were purchased under the “will call pick up” option, the cardholder will need to show ID and the credit card used for purchase to pick up the tickets on the island.
Please read our Code Of Conduct page for more information on what items are not allowed at Electric Island.
Please note: Electric Island is CASHLESS. We accept debit and all major credit cards including contactless payments.
Please read our Cannabis Policy page for more information.
We have various food trucks selling food + drinks inside, and they cater to various dietary restrictions. Outside food and drink (including water) is not permitted.
No, we do not use volunteers at ELECTRIC ISLAND.
Medical tents and roaming teams are in place, be sure to note these locations upon entry to the event or ask event staff for help, if needed.
Festival Health is an overarching term that provides education and resources on attending festivals and concerts safely from sunscreen and water, to safe substance use and alcohol consumption. We have all had a break from large events during the last couple years so if you are feeling uneasy or have any questions about steps you can take for your health and safety at events - check out their tent for more information. They are the ones in the cool purple shirts.
Remember to…
• Stay hydrated and drink lots of water
• Wear sunscreen and dress for the weather
• Check your local Public Health website for the latest information about communicable illness (i.e. COVID-19)
• Check your local Public Health website on safe substance use and alcohol consumption
• Do not bring prohibited items into the event
• Follow our Code Of Conduct for your and everyone’s safety
• Keep an eye out for your friends
• Follow instruction from event staff – they are here to help
If you see something, say something - report safety and security concerns immediately to event security and staff.
Electric Island will continue to work with public health authorities to ensure we are meeting or exceeding the latest public health guidance across our events. As national and provincial regulations continue to evolve, we advise fans to check event and venue websites for the most recent policies and procedures. Ticket holders will also receive direct emails with information needed to plan their visit to shows.
The safety of fans, artists, and staff is always our top priority. Our event is in regular communication with local health and public safety officials and will continue to abide by all guidelines as they are put forth. As each event approaches, ticket holders will receive regular updates with the important information needed to plan their visit to Electric Island, any changes to policies and procedures they’ll need to know before entering the venue for their event, including health and & safety screenings. Updates will be shared on our website, through our social media channels, and direct to ticket holders via email.
Unless the event is sold out in advance, tickets will be available for purchase at the door. We recommend that you purchase your tickets in advance, as the price is always higher at the door.
All sales are final, and refunds or exchanges are not permitted, including if any of the acts cancel. Refunds will only be issued if the event is cancelled entirely.
Mobile tickets are accessible via the Ticketweb app on your phone. Print-at-home tickets are emailed to you ahead of the show and can be printed in advance or scanned from your phone. Note that we do not have public wifi, so it is recommended that you download your tickets in advance so that you have them ready upon arrival. And be sure to turn up your phone’s brightness to the highest setting for easier scanning. Optionally, Park Agency Print Shop can help you print the emailed tickets.
Unfortunately we cannot check the legitimacy of a ticket purchased from a third party until it is scanned at the door for entry. We are not responsible for tickets purchased outside of Ticketweb or our authorized sellers. Entry will be denied and refunds will not be issued to anyone that presents an invalid or duplicate ticket at the door.
Unfortunately we cannot check the legitimacy of a ticket purchased from a third party until it is scanned at the door for entry. We are not responsible for tickets purchased outside of Ticketweb or our authorized sellers. Entry will be denied and refunds will not be issued to anyone that presents an invalid or duplicate ticket at the door.
We do not have full set times until the day of the show. Once finalized, set times can be found on our social channels:
FB event: /Electricislandto
Twitter: @ElectricIsTO
Instagram: @electricislandto
The vendor application forms are listed at the bottom of this website, click on the link. If they are no longer listed, then the application period may be over for the 2023 season.
No, lockers are not available inside the venue.
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